Grow Tent: We don't accept the tent return or exchange. We apologize for the inconvenience.
LED Grow Light: The light can be returned or exchanged within 30 days, in the precondition of non-artificial damage. We cannot accept lights that have been purchased over 1 month whether you use light or not.
The package must be in its original packaging and include all of the original accessories or items that came with it when returning an item. The item and package should be in original and perfect condition.
The customer is responsible for return shipping charges when returning an item(s).
Please contact us via email firstname.lastname@example.org for return, we will send the return address to you.
Do not return to the package address thank you
You will receive your refund to your PayPal account after we receive the product and confirm that it's in good condition about 3 days
1. Contact us for returning
2. Ship to the return address we provide
3. After receiving return package, we will return within 3 days
As soon as you place the order, we will send an order confirmation email to you. Normally most in-stock products are shipped within 1-3 business days of the order payment completed. For pro-order products, customers can choose to wait for shipment or refund
We will send the tracking information to your email address once the item is shipped out, so you can track the shipment easily
Local Canada warehouse, shipping time: 3-10 working days
For the COVID-19, the delivery may delayed, we appreciate your understanding
If you have to change your order after you completed the payment, please contact us for the first time when you realize that. We will reply to you ASAP and try our best to correct it. Please understand that if the item has shipped from the warehouse,the changing maybe will not success,or there is time and cost increase.