FAQ

Payment

We accept credit card and PayPal. You can see the supported payment methods at the bottom of the website or on the checkout page of the product.

Contact us at info@marshydroled.ca, we’re always here to help.

Shipping

We have warehouse in Canada, will ship from Canada for Canada buyer, not China factory, no customs.

We offerfree shippingon all orders

Normally most in-stock products are shipped within 1-3 business days of the order payment completed, 3-10 business days to deliver.

You can check your account if you register on our website. We’ll also send a tracking number email to your email when the shipment is done.

Order

If you have not paid your order, you may log into your account and remove item from the cart. If paid, contact info@marshydroled.ca ASAP. Once your order has shipped, we cannot cancel/change for you.

Log into your account to check your order status. There is 4 status: “Processing”, “pending”, “complete”, and “closed”.

Product

Yes! Mars Hydro LED grow lights can run safely on voltages ranging from 110v to 277v. Check the details below:

TS600: 220-240V;110-130V

TS1000/TS2000/TS3000: 100-277V

SP150: 220-240V;110-130V

SP3000/SP6500: 100-277V

FC3000/FC4800/FC6500: 100-277V.

Seedling: 50-70cm

Germination: 40-50cm

Veg: 45-60cm

Flower: 20-40cm

Here's a general recommendation that serves as a reference only. Please refer to relevant resources for the crops you are growing to ensure optimal growing results.

The old version and the new version are very different in internal structure, so it can’t just add a dimmer knob to realize the functions.

Our SP3000, SP6500 and FC series are designed for commercial growing. There are Samsung and Osram led chip, high light efficacy with 2.8umol/j PPE and IP65 waterproof, max2.5g/w

 

SP Application: Greenhouse, Side-Supplement Lighting, Indoor Taller Plants

FC Application: Single or Multi-Tier Racking, Indoor Shorter Plants.

Others

Yes. It is discreet shipping. All our packages are shipped with plastic foam to stick the light and keep it safe; and without any labels “grow lights”, “grow tents” or brand name mentioned on the packages.

Pls contact us at info@marshydroled.ca, any business cooperation is welcomed!

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